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PRIVACY POLICY

At Russ Flooring, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our services, visiting our website, or interacting with our business, you agree to the terms of this Privacy Policy.

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1. INFORMATION WE COLLECT

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We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Project Information: Service location, flooring preferences, project budget, and property type.

  • Payment Details: Billing address and limited payment information (processed through secure third-party services).

  • Online Activity: Website usage, inquiry form data, and browsing behavior collected through cookies and analytics tools.

 

 

2. HOW WE USE YOUR INFORMATION

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Russ Flooring uses the information we collect to:

  • Provide estimates, schedule consultations, and complete your flooring projects.

  • Send service updates, appointment reminders, and promotional offers (if you opt-in).

  • Improve our services, website functionality, and customer experience.

  • Comply with legal obligations and enforce our terms.

 

 

3. HOW WE SHARE YOUR INFORMATION

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We do not sell your personal information. We may share data with:

  • Service Providers: Contractors, delivery companies, and payment processors, only as needed to fulfill your project.

  • Marketing Platforms: To deliver relevant ads if you have interacted with our website or social media pages.

  • Legal Authorities: If required by law or to protect our business.

 

 

4. YOUR PRIVACY RIGHTS

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You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications at any time.

  • Request details about how your data is used.

To make any requests, please email us at [Insert Contact Email].

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5. DATA SECURITY

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We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure.

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6. COOKIES AND TRACKING

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We use cookies and analytics tools (like Google Analytics) to understand how users interact with our website. You can manage cookie settings in your browser preferences.

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7. CHILDREN'S PRIVACY

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Our services are not directed to individuals under 13. We do not knowingly collect information from children.

 

 

8. CHANGES TO THE POLICY

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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